Scope and Disclaimer

Ben Biao Patterns LLC is a non-clinical wellbeing advisory and coaching practice. It does not provide medical care, psychotherapy, clinical counselling, psychological treatment, nutrition or dietetic advice, or financial or legal guidance. It is not a substitute for care from a licensed clinician and is not an emergency or crisis service. 1. WHAT THIS PRACTICE IS AND IS NOT Ben Biao Patterns LLC, a New Mexico limited liability company operated by Javier Santiago del Río, offers one-to-one advisory sessions, group workshops, and structured coaching programmes focused on wellbeing and life patterns. Sessions are delivered online by video and in person in Albuquerque, New Mexico. This is a non-clinical, non-regulated service. The practice does not diagnose, treat, cure, or prevent any disease, disorder, or condition. Javier Santiago del Río is a wellbeing advisor and coach and does not hold himself out as a physician, psychologist, psychotherapist, licensed counsellor, dietitian, nutritionist, financial advisor, or any other licensed healthcare or professional practitioner. Nothing said in a session or written on this website is medical advice, psychological advice, nutritional advice, financial advice, or legal advice. If you are seeking care from any of those professions, you should consult a licensed professional in that field. 2. NOT MEDICAL OR CLINICAL CARE The practice does not provide medical care. It does not diagnose, treat, cure, or prevent any disease, disorder, or medical condition. Sessions do not include physical examination, laboratory testing, imaging, or any clinical assessment. If you have a health concern, you should consult a physician, mental health professional, or other appropriate licensed healthcare provider. Do not treat anything discussed in a session as a medical opinion or recommendation. Do not use a session in place of medical care. If you are pregnant, nursing, or taking medication, or if you have any health condition that might be affected by the topics discussed, consult your doctor before engaging with the practice. 3. NOT PSYCHOTHERAPY OR COUNSELLING There is an important difference between coaching and therapy, and the practice does only the former. Psychotherapy and clinical counselling are treatments for mental health conditions and trauma, delivered by licensed psychologists, psychotherapists, or counsellors. They are regulated professions in most jurisdictions and require specific qualifications and continuing education. Coaching is a conversation about structure, choices, and goals, starting from where the client is now and working forward. A coach does not diagnose conditions, does not treat psychological distress as a medical condition, and does not apply clinical or therapeutic techniques. The practice does not assess whether a psychological or psychiatric condition exists. It does not treat depression, anxiety, trauma, personality disorders, or any other clinical condition. If you are experiencing symptoms of a mental health condition, or if you are unsure whether the issue you want to address is clinical, you should speak with a licensed mental health professional before or instead of working with the practice. 4. NOT A CRISIS SERVICE The practice does not provide urgent or emergency support. If you are experiencing a crisis, a mental health emergency, thoughts of self-harm or suicide, or any other emergency, do not contact the practice. Do not rely on the contact form or email. These are not monitored continuously and are not appropriate for emergencies. If you are in the United States and in crisis, call or text 988 to reach the Suicide and Crisis Lifeline. This service is free, confidential, and available 24 hours a day, every day. If there is immediate danger to life or safety, call 911 or go to your nearest emergency department. If you are outside the United States, contact your local emergency services, go to your nearest hospital or emergency department, or contact a crisis support line in your country. 5. NO PROMISE OF A RESULT No outcome is guaranteed. Results depend on many factors outside the control of the practice: your own effort and choices, your circumstances, your relationships, your resources, and events beyond prediction. Different people will experience different results from the same service. Nothing on this website is a testimonial or a representation of typical results. The practice does not publish client testimonials or case studies. Individual sessions or programmes are not presented as producing a particular outcome for you. 6. REFERRAL AND YOUR RESPONSIBILITY The practice will be direct about the limits of coaching and will recommend that you work with a licensed professional where a matter belongs with clinical care. This might happen during a session, or it might become clear as you talk. If the practice identifies that your situation calls for treatment from a licensed clinician, it will say so and will stop coaching on that issue. This is not a judgment of you. It is a recognition of the limits of the service. You remain responsible for your own care and your own decisions about seeking professional help. The practice will not follow up on a referral unless you ask it to, and it does not take responsibility for whether you act on a recommendation. 7. CONSULT YOUR OWN CLINICIAN If you are currently under the care of a doctor, psychiatrist, psychologist, therapist, or other healthcare provider, your engagement with the practice does not replace that relationship. Do not stop, start, or change any medication, treatment, or clinical programme on the basis of anything discussed in a session or written on this website. Discuss any significant change in your care only with the clinician who knows your full medical and personal history. If you do not have a regular clinician and think you should, seek one out. Do not wait. 8. NOT FINANCIAL, LEGAL, OR TAX ADVICE The practice does not provide financial advice, legal advice, or tax advice. If you need guidance on your finances, taxes, legal matters, estate planning, insurance, investment, or any other professional or regulated service, consult a qualified professional in that field. Nothing in a session or on this website is intended as and must not be relied upon as financial, legal, or tax advice. 9. INFORMATION ON THIS WEBSITE The information on this website is general in nature. It is current as of the effective date shown at the bottom. It may become out of date and is not updated continuously. The practice provides no warranty as to accuracy or completeness. Reading this website does not create a professional relationship between you and the practice. You may not rely on information here as a substitute for professional advice specific to your situation. 10. JURISDICTION AND LICENSING Ben Biao Patterns LLC is established in New Mexico, United States. Javier Santiago del Río does not hold, and does not claim to hold, any licence to practise a regulated health profession in any jurisdiction. The practice is not regulated by any medical board, psychological board, or other licensing authority. If you are seeking a regulated healthcare profession, you should verify that the person is appropriately licensed and in good standing in your jurisdiction. 11. CONTACT For enquiries about coaching, email info@benbiaopattern.com. For general information, you may also use the contact form on this website. Effective date: 6 September 2026 Contact: info@benbiaopattern.com